This insightful document by John O’Brien and Beth Mount explores how human service organizations can transform through person-centered planning. It highlights five interconnected activities essential for meaningful change: Personal Futures Planning, Interactive Problem Solving, Strategic Redesign, Systematic Evaluation, and Structured Reflection. Each activity plays a unique role in fostering collaboration, innovation, and ethical service delivery for socially devalued individuals.
The authors emphasize the importance of a structured cycle for managing innovation, ensuring that person-centered planning doesn’t become an empty ritual. The process begins with finding a focus, where decision-makers review organizational performance and authorize planning for individuals whose situations reflect key themes. Next, organizations are encouraged to listen deeply, generating shared visions of desirable futures by engaging with people with disabilities and their supporters.
To bring these plans to life, the document stresses the need to increase initiative by supporting problem-solving circles, providing resources, and incentivizing innovation. Finally, organizations must redesign themselves, identifying what works, sharing success stories, reallocating resources, and negotiating new positions to expand effective practices.
This guide is a practical roadmap for organizations seeking to create meaningful change by centering their efforts on the people they serve. It’s a call to action for leaders to embrace creativity, collaboration, and ethical reflection in their pursuit of better futures for all. Dive in to learn how person-centered planning can renew not just services, but the very heart of an organization.