What’s Worth Working For? ​ Leadership for Better Quality Human Services

This insightful document by John O’Brien explores the essence of leadership in creating better human services and inclusive communities. It emphasizes that quality begins with leadership and the ability to adapt to shifting policy environments. ​ Through Pablo Neruda’s reflective question, “Whom can I ask what I came to make happen in this world?” readers are invited to discover their purpose and vision for meaningful change. ​

The text challenges traditional, closed organizational practices and advocates for open-ended collaboration beyond boundaries. ​ It highlights the importance of building inclusive communities where people with disabilities can thrive in valued social roles, make choices, and contribute meaningfully. ​ Leadership is framed as a shared activity, focusing on vision, purpose, and accomplishments. ​

The document critiques the mechanistic mindset of “COGWORLD,” which prioritizes control and standardization over creativity and connection. ​ Instead, it champions a “lifeworld” approach, where workers act as companions and co-creators, fostering engagement, resilience, and relationships. ​

Key leadership questions guide the reader: What kind of community supports better lives? ​ What promises can we legitimately make? ​ How can services contribute to valued human experiences? ​ With a blend of reflection, practical strategies, and a call to action, this document inspires readers to embrace the challenge of creating inclusive, meaningful human services. ​

Dive in to explore how leadership, vision, and collaboration can transform lives and communities for the better. ​

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