In this insightful interview, John O’Brien shares the heart of person-centered planning, a movement born in the 1970s from the voices of people with disabilities and their families. He explains how this approach moves beyond traditional labels and institutional settings to focus on what truly matters to each individualJack highlights the importance of embracing uncertainty and recognizing the unique differences in body, brain, and mind, encouraging us to listen carefully to all voices, especially those with complex needs
The conversation also touches on the idea of citizenship—not just voting or passports, but being a contributing member of the community—and how underestimated capabilities can grow when given the right opportunities Jack reminds us that supporting people to live good lives means balancing risk with respect and resilience, and creating services that learn with individuals rather than taking over their lives.
This video is a warm invitation to rethink support, celebrate individuality, and keep the spirit of person-centered planning alive.