Organizational Learning for Individualizaed Supports

This insightful document explores the challenges and opportunities in creating meaningful change within organizations that serve people with disabilities. ​ It highlights how learning can be uncomfortable, as it forces us to confront gaps between our values and actions, rethink ineffective routines, and navigate conflicts arising from diverse perspectives. ​ It also emphasizes the importance of shifting power to the people who use services, fostering trust, and embracing uncertainty. ​

Key strategies for empowering individuals include direct payments, involving people in hiring decisions, mentoring through self-advocacy, and individualizing services. ​ The document stresses the need to simplify communication, invest in skill-building, and provide thoughtful support to those participating in consultation and governance. ​

Organizations are encouraged to support learning by building trust, listening deeply, and taking action based on people’s experiences. ​ Practical advice includes celebrating small wins, reducing fear, reflecting on progress, and connecting with others in similar fields. ​ It advocates for peer support, honest feedback, and creating safe spaces for people to share their stories. ​ Additionally, it suggests innovative approaches like involving people with disabilities in teaching roles and inviting external reviews to gain fresh perspectives. ​

Ultimately, this document is a call to action for service providers, commissioners, and advocates to prioritize the voices of those they serve, embrace collaboration, and continuously improve. ​ It’s packed with actionable ideas to help organizations shift power, foster self-advocacy, and create systems that truly respond to people’s needs. ​ If you’re looking to make a difference in the lives of people with disabilities, this is a must-read guide for thoughtful, impactful change.