Adaptie Intelligence – John O’Brien

This document explores the evolving challenges and opportunities in creating systems that truly support people and families amidst societal shifts. ​ It highlights key trends like political polarization, growing inequalities, resource scarcity, and shifting demographics, emphasizing the need to redefine priorities and adapt intelligently. ​ The text delves into the discomfort of learning, as organizations confront gaps between values and lived experiences, outdated routines, and the complexities of empowering people to shape their own services. ​

Practical strategies for shifting power toward individuals are outlined, including direct payments, individualized services, self-advocacy development, and simplifying communication. ​ It stresses the importance of listening, building trust, and supporting people to learn from mistakes without taking over their lives. ​ Organizations are encouraged to foster learning by celebrating achievements, reflecting on practices, and connecting with others to share insights. ​

The document also emphasizes the value of peer support, small actionable changes, and involving people with disabilities in teaching roles. ​ It advocates for self-assessment, honest feedback, and collaboration with external reviewers to improve services. ​ By focusing on what truly matters to people, organizations can create meaningful change and expand resources through partnerships. ​

Readers will gain insights into how to navigate conflicts, embrace diversity, and shift power dynamics to better serve communities. ​ This is a call to action for service providers, advocates, and policymakers to rethink systems, prioritize people’s voices, and work together to build adaptive, inclusive solutions. ​